Built in North Carolina. Trusted Nationwide.
If you want laser cutting services that deliver accuracy, speed, and American-made reliability, US Metal Crafters is the partner you call.
Privacy Policy
Effective Date: December 17, 2025
Last Updated: December 17, 2025
US Metal Crafters ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website,www.us-metalcrafters.com
1. Information We Collect
We may collect personal and business-related information such as:
- Name
- Email address
- Company name
- Phone number
- Quote or project request details
- IP address and device/browser information
- Website activity data (via analytics and tracking tools)
We collect this information when you:
- Submit a form on our website
- Email us directly (e.g., info@us-metalcrafters.com)
- Visit our website (via Google Analytics, Lead Forensics, etc.)
2. How We Use Your Information
We use collected data to:
- Communicate with you regarding services or quotes
- Follow up on inquiries or interest
- Improve our marketing efforts and website performance
- Identify potential business clients (B2B only)
We do not sell, rent, or trade your information to any third party.
3. Google Ads and Analytics
We use Google Ads and Google Analytics to:
- Measure website performance
- Serve targeted advertising
- Improve user experience
These services may use cookies and device/browser identifiers to track site usage. You can manage or opt out via:
4. Use of Lead Forensics
We utilize Lead Forensics, a B2B marketing tool that identifies companies visiting our website based on IP addresses. Information gathered includes:
- Company name
- Business contact information (e.g., job role, company email)
- Website behavior (e.g., pages viewed, visit duration)
This information is used for legitimate business interests only, such as following up with organizations that may benefit from our metal fabrication services.
Lead Forensics does not capture any personally identifiable information unless voluntarily submitted through a form.
More information: Lead Forensics Privacy Policy
5. Cookies and Tracking
We use cookies and tracking technologies to:
- Analyze website traffic
- Personalize your browsing experience
- Support marketing campaigns
You can disable cookies in your browser settings.
6. Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing your data.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent to our use of your information
- Request a copy of the data we hold on you
- Object to or restrict certain types of processing
To exercise these rights, email: info@us-metalcrafters.com
Subject line: “Privacy Request”
8. Legal Disclosures
We may disclose personal data if:
- Required by law or regulation
- Necessary to protect our legal rights
- Required to respond to valid requests by public authorities
9. GDPR (EU Resident Rights)
If you are located in the European Union, your data is protected under the General Data Protection Regulation (GDPR). In compliance with GDPR, we:
- Process your data based on legitimate business interest, consent, or contractual necessity
- Store your data securely and only as long as necessary
- Provide clear access to, correction of, or deletion of your data upon request
We only collect data relevant to your interest in US Metal Crafters’ industrial services. We do not process sensitive personal data or profile users.
10. CCPA (California Consumer Privacy Act)
If you are a California resident, you have the following rights under the CCPA:
- Right to Know: You can request details about what personal data we collect, use, and share
- Right to Delete: You can request the deletion of your personal information
- Right to Opt-Out: We do not sell personal data, but you have the right to opt out of future sales if our policy changes
- Right to Non-Discrimination: We will never discriminate against you for exercising your rights
To submit a CCPA request, email info@us-metalcrafters.com with the subject “CCPA Request”.
11. Updates to This Policy
We may revise this Privacy Policy occasionally. Any updates will be posted on this page with an updated revision date. We recommend checking periodically to stay informed.
12. Contact Us
US Metal Crafters
2400 Shore Street
Archdale, NC 27263
Phone: 336-861-2100
Email: info@us-metalcrafters.com
Website: www.us-metalcrafters.com
